Wholesale and Retail Operations
Online Course

SAQA ID: 63409
NQF LEVEL: 3
CREDITS: 120
Entry Level Requirement: Grade10/Computer Literacy
Delivery: Classroom/Blended/Online
Accreditation: W&R SETA
Cost: R5150.00

What you will learn

This qualification will serve to provide the W&R sector with personnel that can perform the operational functions to industry standards, optimise productivity and improve service levels. On achieving this qualification, the learner will be able to:

  • Ensure a positive customer experience in a wholesale and retail business unit

  • Explain how employees can influence the objectives of a wholesale and retail business unit

  • Administer the movement of stock into and from a wholesale and retail operational unit

  • Cash-up point of sale and deposit unit takings

  • Control credit accounts in a wholesale and retail environment

  • Provide a sales service to customers of a retail unit

  • Provide a sales service to customers of a wholesale unit

  • Enhance the sale and preparation of perishable foods

  • Advise on and promote a range of cosmetics

  • Display merchandise visually

  • Supervise forecourt personnel

Careers options

  • Sellers: Sales Persons and Assistants, Representatives

  • Cashiers

  • General and Finance Administrators

  • Trade Union Officials

  • Merchandisers

  • Checkout Operators

  • Office Cash Clerks

  • General Clerks

Registration Process

If you are interested in registering or finding out more, please feel free to contact us to schedule an appointment for an interview. We would be delighted to hear from you!