Business Administration Services NQF 4
Online Course

SAQA ID: 61595
NQF LEVEL: 4
CREDITS: 140
Entry Level Requirement: Grade10/Computer Literacy
Delivery: Classroom/Blended/Online
Accreditation: Services SETA
Cost: R5150.00

What you will learn

This qualification is for any individual who is or wishes to be involved in the administration function within any industry, or non-commercial venture/organisation. The qualification offers the learner knowledge and skills in the Management of Records, comprehension of written and verbal texts, Business Writing, Problem Solving, Ethics, Cultural Awareness, Self-Management, and Self Development, Project Teamwork, and Business Policies and Procedures. The qualification also enables the learner to specialise in areas of administration such as Reception, Executive Administration, Financial Literacy, Relationship Management, Legal Knowledge, Communication, Project Administration and Support, Call Centre Administration, and Human Resources. On achieving this qualification, the learner will be able to:

  • Know the procedures for stock and fixed asset control

  • Develop administrative systems Improve organisational effectiveness

  • Present information that is routinely and regularly required, as well as specific information that is requested from time-to-time

  • Manage service providers

  • Be an effective employee in the administrative section of an organisation

  • Be aware of how fraud can be present in an office environment and assist in its control

  • Display cultural awareness in dealing with customers and colleagues and utilising the differences in a positive way to enhance the effectiveness and image of the organisation Identify and solve work-related problems together with others

  • Apply efficient time management processes, procedures, and techniques

  • Be an effective member of a team

  • Become a knowledge worker

  • Identify information sources to be able to quickly access information when it is required

  • Liaise with clients (internal and external) to verify that the format used for reports serves the purpose

  • Make amendments to report format and writing style, if necessary

Careers options

  • Secretarial services

  • Reception services

  • Switchboard operations

  • Financial administration

  • Banking administration

  • Personal/executive assistant services

  • Technical assistance

  • Typing Data capturing

  • Systems administration

  • Human Resources administration

  • Basic contracts administration

  • Legal secretarial services

  • Reception supervision

  • Change administration and management

  • Relationship management

  • Project coordination.

 

Registration Process

If you are interested in registering or finding out more, please feel free to contact us to schedule an appointment for an interview. We would be delighted to hear from you!